Getting Past No

Getting Past No

Negotiating in Difficult Situations

eBook - 2007
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Random House, Inc.
We all want to get to yes, but what happens when the other person keeps saying no?

How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker?

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You’ll learn how to:

• Stay in control under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfies both sides' needs

Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don’t have to get mad or get even. Instead, you can get what you want!


From the Trade Paperback edition.

Baker & Taylor
A guide to successful negotiation shows readers how to stay cool under pressure, stand up for themselves without provoking opposition, deal with underhanded tactics, find mutually agreeable options, and more, in a new edition of the classic guide, updated with an all-new introduction. Reissue.

Publisher: New York : Bantam Books, 2007
ISBN: 9780553903645
Characteristics: 1 online resource
text file
Additional Contributors: OverDrive, Inc. - Distributor

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