The Encyclopedia of Business Letters, Fax Memos, and E-mail

The Encyclopedia of Business Letters, Fax Memos, and E-mail

eBook - 1999
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Baker & Taylor
Discusses voice, layouts, expressing ideas, revisions, handling specific situations, and provides samples

Book News
Provides some 300 models of outstanding business correspondence for every business need. Letters are organized into chapters by category, with sections on memos and e-mail, cover letters and resumes, letters to customers, credit and collection letters, sales letters, and correspondence with vendors, employees, and employers. Samples come with several variations in tone and style, and include introductory comments, and instructions on how to format, design, print, and deliver correspondence for best effect. Annotation c. Book News, Inc., Portland, OR (

Publisher: Franklin Lakes, N.J. : Career Press, c1999
ISBN: 9780585330921
Characteristics: 1 online resource (286 p.)


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